Monitoring - A fix has been implemented and we are monitoring the results.
Jun 03, 2026 - 21:34 PDT
Identified - The issue has been identified and a fix is being implemented.
Jun 03, 2026 - 13:38 PDT
Investigating - We are investigating an issue affecting Monitor V1 alert notification detail pages in all regions.

Customer impact: Clicking through to an alert detail page from a notification email or notification list causes the page to stall and not render. Monitor V1 evaluation, alert firing, and notification delivery are not affected.

Our team is actively working to identify the root cause. We will provide an update within 120 minutes.

Jun 03, 2026 - 10:59 PDT

About This Site

Welcome to Observe’s Status Page. This page provides real-time updates on the health of Observe’s services, including service health, incidents, and maintenance schedules.

To stay informed, click “Subscribe to Updates” in the top right corner. You can choose to receive notifications via email, SMS, or webhook whenever we create, update, or resolve an incident, or schedule maintenance.

Jun 4, 2026

No incidents reported today.

Jun 3, 2026
Completed - The scheduled maintenance has been completed.
Jun 3, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 17:30 PDT
Scheduled - We will be performing our weekly release for the following regions: US West (Oregon), Canada (Central), Europe (London), and Europe (Frankfurt). Users may experience brief interruptions or slowness with queries that should resolve within 5 minutes.
Jun 1, 01:54 PDT
Completed - The scheduled maintenance has been completed.
Jun 3, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 13:00 PDT
Scheduled - We will be performing our weekly release for the Asia Pacific (Tokyo) and Asia Pacific (Sydney) regions. Users may experience brief interruptions or slowness with queries that should resolve within 5 minutes.
Jun 1, 01:54 PDT
Resolved - This incident has been resolved.
Jun 3, 11:07 PDT
Update - Our investigation has concluded. The root cause was identified as a free trial tenant abusing a test email endpoint.

The offending tenant has been disabled and we are deploying additional controls to prevent this type of misuse in the future. No customer data was compromised and the impact was limited to the unauthorized emails sent from this single vector.

We apologize for the inconvenience and appreciate your patience.

May 12, 15:20 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 12, 11:08 PDT
Investigating - We recently identified a security issue involving an unauthorized email sent from our domain. We are aware of this matter and are treating it with the highest priority. Our investigation is ongoing, and at this time we believe the scope of this incident was limited to a single vector, which has since been disabled. We have no indication of broader impact. We will provide an update as our investigation progresses. In the meantime, if you received any suspicious emails purporting to be from us, please disregard them and do not take any action based on their contents. If you have any questions or concerns, please don't hesitate to reach out.
May 12, 10:27 PDT
Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026
Completed - The scheduled maintenance has been completed.
May 27, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 17:30 PDT
Scheduled - We will be performing our weekly release for the following regions: US West (Oregon), Canada (Central), Europe (London), and Europe (Frankfurt). Users may experience brief interruptions or slowness with queries that should resolve within 5 minutes.
May 25, 01:34 PDT
Completed - The scheduled maintenance has been completed.
May 27, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 13:00 PDT
Scheduled - We will be performing our weekly release for the Asia Pacific (Tokyo) and Asia Pacific (Sydney) regions. Users may experience brief interruptions or slowness with queries that should resolve within 5 minutes.
May 25, 01:34 PDT
May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.