All Systems Operational
About This Site
Welcome to Observe’s Status Page. This page provides real-time updates on the health of Observe’s services, including service health, incidents, and maintenance schedules.
To stay informed, click “Subscribe to Updates” in the top right corner. You can choose to receive notifications via email, SMS, or webhook whenever we create, update, or resolve an incident, or schedule maintenance.
Past Incidents
Oct 17, 2026
No incidents reported today.
Oct 16, 2026
No incidents reported.
Oct 15, 2026
No incidents reported.
Oct 14, 2026
Completed -
The scheduled maintenance has been completed.
Oct 14, 19:00 PDT
Oct 14, 19:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 17:30 PDT
Oct 14, 17:30 PDT
Scheduled -
We will be performing our weekly release for the following regions: US West (Oregon), US East (Virginia), Canada (Central), Europe (London), and Europe (Frankfurt). Users may experience brief interruptions or slowness with queries that should resolve within 5 minutes.
Oct 12, 00:39 PDT
Oct 12, 00:39 PDT
Completed -
The scheduled maintenance has been completed.
Oct 14, 14:30 PDT
Oct 14, 14:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 13:00 PDT
Oct 14, 13:00 PDT
Scheduled -
We will be performing our weekly release for the Asia Pacific (Tokyo) and Asia Pacific (Sydney) regions. Users may experience brief interruptions or slowness with queries that should resolve within 5 minutes.
Oct 12, 00:39 PDT
Oct 12, 00:39 PDT
Oct 13, 2026
No incidents reported.
Oct 12, 2026
Resolved -
The issue affecting OPAL Copilot code completions for some customers has been resolved. We found the cause and applied a fix, and the feature has been working normally since. We apologize for any inconvenience.
Oct 12, 13:13 PDT
Oct 12, 13:13 PDT
Monitoring -
A fix has been deployed for the issue affecting OPAL Copilot inline code completions since 8 October 2026 17:53 UTC. Completions are recovering, and we're watching all affected regions to confirm. We'll post a final update once recovery is confirmed.
Oct 12, 07:21 PDT
Oct 12, 07:21 PDT
Update -
A fix has been deployed for the issue affecting OPAL Copilot inline code completions since 8 October 2026 17:53 UTC. Completions are recovering, and we're watching all affected regions to confirm. We'll post a final update once recovery is confirmed.
Oct 12, 07:21 PDT
Oct 12, 07:21 PDT
Identified -
We are observing an issue with OPAL Copilot on slow-lane customers. Users may see errors when attempting to get OPAL support from the in-app copilot. Root cause has been found and we are working on rolling out a fix as soon as possible.
Oct 12, 04:28 PDT
Oct 12, 04:28 PDT
Oct 11, 2026
No incidents reported.
Oct 10, 2026
No incidents reported.
Oct 9, 2026
No incidents reported.
Oct 8, 2026
No incidents reported.
Oct 7, 2026
Completed -
The scheduled maintenance has been completed.
Oct 7, 19:00 PDT
Oct 7, 19:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 17:30 PDT
Oct 7, 17:30 PDT
Scheduled -
We will be performing our weekly release for the following regions: US West (Oregon), US East (Virginia), Canada (Central), Europe (London), and Europe (Frankfurt). Users may experience brief interruptions or slowness with queries that should resolve within 5 minutes.
Oct 5, 00:35 PDT
Oct 5, 00:35 PDT
Completed -
The scheduled maintenance has been completed.
Oct 7, 14:30 PDT
Oct 7, 14:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 13:00 PDT
Oct 7, 13:00 PDT
Scheduled -
We will be performing our weekly release for the Asia Pacific (Tokyo) and Asia Pacific (Sydney) regions. Users may experience brief interruptions or slowness with queries that should resolve within 5 minutes.
Oct 5, 00:35 PDT
Oct 5, 00:35 PDT
Oct 6, 2026
Resolved -
This incident has been resolved, and performance has returned to expected levels. If you experience additional issues, please contact support.
Oct 6, 18:57 PDT
Oct 6, 18:57 PDT
Monitoring -
A fix has been implemented and we are monitoring as performance recovers.
Oct 6, 17:55 PDT
Oct 6, 17:55 PDT
Identified -
The issue has been identified and we are working on a fix. We will provide an update once the fix has been applied.
Oct 6, 17:14 PDT
Oct 6, 17:14 PDT
Investigating -
We are investigating an issue affecting query and dataset processing performance. Users may see delays in dataset processing and retrieval, as well as longer query times. Data continues to be ingested, and no data loss is expected.
We will provide an update as soon as we have additional details.
Oct 6, 16:02 PDT
We will provide an update as soon as we have additional details.
Oct 6, 16:02 PDT
Oct 5, 2026
Resolved -
The incident has been resolved. Poller-based data collection has returned to normal, and our monitoring confirms that services are operating as expected. We’ll continue to monitor the platform closely. No action is required from customers.
Oct 5, 15:55 PDT
Oct 5, 15:55 PDT
Monitoring -
We identified the cause of the issue and applied a mitigation. Poller-based data collection has resumed, and we are continuing to monitor the service to confirm stability and assess any delayed data recovery. We’ll provide another update if the situation changes.
Oct 5, 15:42 PDT
Oct 5, 15:42 PDT
Update -
We are continuing to investigate this issue.
Oct 5, 15:22 PDT
Oct 5, 15:22 PDT
Investigating -
We are investigating an issue affecting poller-based data collection. Customers may experience delayed or missing data from AWS CloudWatch metrics and other poller-based integrations.
Other ingestion paths, including OpenTelemetry logs and traces, Prometheus, Kubernetes, and filedrop, appear to be operating normally. No action is required from customers at this time. Our engineering team is actively investigating and will provide another update as more information becomes available.
Oct 5, 14:53 PDT
Other ingestion paths, including OpenTelemetry logs and traces, Prometheus, Kubernetes, and filedrop, appear to be operating normally. No action is required from customers at this time. Our engineering team is actively investigating and will provide another update as more information becomes available.
Oct 5, 14:53 PDT
Oct 4, 2026
No incidents reported.
Oct 3, 2026
No incidents reported.