2025-08-21 Ingest latency in US West (Oregon) Limited Customers

Incident Report for Observe

Resolved

This incident has been resolved.
Posted Aug 21, 2025 - 08:09 PDT

Monitoring

Dataset freshness is recovering, with most datasets now at nominal levels. Monitoring will continue until all datasets have been fully restored.
Posted Aug 21, 2025 - 07:41 PDT

Identified

We have identified the issue and are monitoring the recovery of datasets that are not meeting their freshness goals. We will continue to provide updates as we have them for the recovery progress.
Posted Aug 21, 2025 - 07:04 PDT

Update

We are continuing to investigate this issue.
Posted Aug 21, 2025 - 06:25 PDT

Investigating

We’ve identified an issue causing significant dataset staleness in the following regions: US West (Oregon) Limited Customers. As a result, some users may experience dataset staleness up to 12 hours. Currently there is no risk of data loss. Our team is actively investigating the root cause and working to restore normal performance as quickly as possible. We’ll provide updates as we learn more. Thank you for your patience!
Posted Aug 21, 2025 - 06:25 PDT