2025-10-22 Data Freshness - US West (Oregon)

Incident Report for Observe

Resolved

This incident has been resolved.
Posted Oct 22, 2025 - 14:17 PDT

Monitoring

The issue has been identified and a fix has been implemented. We are monitoring system performance to ensure full recovery and expect normal operation to resume shortly.
Posted Oct 22, 2025 - 14:02 PDT

Update

We’ve identified an issue affecting data freshness in the US West (Oregon) region. While data is being received on time, it may take up to 10 minutes to appear in Observe. Our team is actively investigating the root cause and working to restore normal visibility as quickly as possible. We’ll continue to provide updates as we learn more. Thank you for your patience!
Posted Oct 22, 2025 - 12:53 PDT

Investigating

We’ve identified an issue causing increased ingest latency in the US West (Oregon). As a result, some users may experience delays while trying to send data to Observe. Our team is actively investigating the root cause and working to restore normal performance as quickly as possible. We’ll provide updates as we learn more. Thank you for your patience!
Posted Oct 22, 2025 - 12:16 PDT