2025-10-20 AWS East Outage

Incident Report for Observe

Resolved

This incident has been resolved.
Posted Oct 20, 2025 - 18:23 PDT

Update

AWS has reported full recovery. We will monitor this for 2 hours and then close if no new issues arise.
Posted Oct 20, 2025 - 16:27 PDT

Update

AWS is still monitoring recovery of services in the US-EAST-1 region. https://health.aws.amazon.com/health/status

We expect services for affected customers to fully recover but have no estimate for how long that will take at this time.

Our team will continue to monitor the situation closely and provide updates as more information becomes available.
Posted Oct 20, 2025 - 15:22 PDT

Update

AWS is still monitoring recovery of services in the US-EAST-1 region. https://health.aws.amazon.com/health/status

We expect services for affected customers to fully recover but have no estimate for how long that will take at this time.

Our team will continue to monitor the situation closely and provide updates as more information becomes available.
Posted Oct 20, 2025 - 15:07 PDT

Update

AWS is still monitoring recovery of services in the US-EAST-1 region. https://health.aws.amazon.com/health/status

We expect services for affected customers to fully recover but have no estimate for how long that will take at this time.

Our team will continue to monitor the situation closely and provide updates as more information becomes available.
Posted Oct 20, 2025 - 13:50 PDT

Update

AWS is still monitoring recovery of services in the US-EAST-1 region.

We expect services for affected customers to fully recover but have no estimate for how long that will take at this time.

Our team will continue to monitor the situation closely and provide updates as more information becomes available.
Posted Oct 20, 2025 - 12:35 PDT

Update

AWS has largely recovered services in the US-EAST-1 region.

We expect services for affected customers to fully recover but have no estimate for how long that will take at this time.

Our team will continue to monitor the situation closely and provide updates as more information becomes available.
Posted Oct 20, 2025 - 11:26 PDT

Update

AWS has largely recovered services in the US-EAST-1 region.

We expect services for affected customers to fully recover but have no estimate for how long that will take at this time.

Our team will continue to monitor the situation closely and provide updates as more information becomes available.
Posted Oct 20, 2025 - 09:59 PDT

Update

AWS has largely recovered services in the US-EAST-1 region.

We expect services for affected customers to fully recover but have no estimate for how long that will take at this time. We are continuing to monitor.
Posted Oct 20, 2025 - 08:59 PDT

Update

AWS has largely recovered services in the US-EAST-1 region.

We expect services for affected customers to fully recover but have no estimate for how long that will take at this time. We are continuing to monitor.
Posted Oct 20, 2025 - 07:44 PDT

Update

AWS has largely recovered services in the US-EAST-1 region.

We expect services for affected customers to fully recover but have no estimate for how long that will take at this time.

Our team will continue to monitor the situation closely and provide updates as more information becomes available.
Posted Oct 20, 2025 - 06:43 PDT

Update

AWS has applied initial mitigations and is observing signs of recovery for impacted AWS Services in US-EAST-1. To clarify, US-WEST-2 remains unaffected.

We expect services for affected customers to fully recover but have no estimate for how long that will take at this time.

We will be monitoring the situation and posting updates as we have more information.
Posted Oct 20, 2025 - 05:28 PDT

Update

AWS has applied initial mitigations and is observing early signs of recovery for some impacted AWS Services in US-EAST-1. To clarify, US-WEST-2 remains unaffected.

We expect services for affected customers to fully recover but have no estimate for how long that will take at this time.

We will be monitoring the situation and posting updates as we have more information.
Posted Oct 20, 2025 - 04:27 PDT

Monitoring

AWS has applied initial mitigations and is observing early signs of recovery for some impacted AWS Services in US-EAST-1.

We expect services for affected customers to fully recover but have no estimate for how long that will take at this time.

We will be monitoring the situation and posting updates as we have more information.
Posted Oct 20, 2025 - 02:41 PDT

Investigating

There is currently an outage for AWS East which is causing ingest delays for some Observe customers. At this time we believe the impact to be localized to only a few customers and we have notified those customers directly.

We are currently investigating the issue and determining next steps.

We do not believe there is a risk of data loss at this time.
Posted Oct 20, 2025 - 02:01 PDT