Ingest performance degradation

Incident Report for Observe

Resolved

This incident has been resolved.

Posted Sep 03, 2026 - 18:35 PDT

Monitoring

We are seeing recovery of ingestion and are continuing to monitor it's progress.

Posted Sep 03, 2026 - 16:58 PDT

Identified

We have identified a problem with our upstream service provider, AWS that is causing delays in processing data that has been ingested. Our system will queue the data until it is able to be processed and no data loss is expected.

Alerts from monitors will be delayed due to the delay in shaping ingested data.

See reference to Multiple Services (Oregon) at https://health.aws.amazon.com/health/status

Posted Sep 03, 2026 - 15:47 PDT

Update

We are continuing to investigate this issue.

Posted Sep 03, 2026 - 15:16 PDT

Investigating

We are currently aware of degradation in ingest performance. Impact and resolution are being assessed.

We will provide an update as soon as we have additional details.

Posted Sep 03, 2026 - 15:15 PDT