Delayed Data Ingestion – Some Datasets May Be Temporarily Stale for US East (N. Virginia)

Incident Report for Observe

Resolved

This incident has been resolved.
Posted Jun 03, 2025 - 12:49 PDT

Monitoring

Fix has been applied to address the root cause. We will continue to monitor for a period of time and then mark this incident as resolved.
Posted Jun 03, 2025 - 12:32 PDT

Update

The hotfix is currently being deployed. We will provide an update once the deployment is complete and the fix has been validated.
Posted Jun 03, 2025 - 12:09 PDT

Update

We've identified a potential fix and completed testing. The hotfix is currently being deployed. We will provide an update once the deployment is complete and the fix has been validated.
Posted Jun 03, 2025 - 11:37 PDT

Identified

The root cause of the issue has been identified and engineering is working on testing and verifying a fix that addresses the root cause.
Posted Jun 03, 2025 - 11:02 PDT

Update

Ingest lag has been mitigated and data is being ingested at normal rates. Observe's engineering team is continuing to investigate the root cause of the issue. We will post updates here as we make progress.
Posted Jun 03, 2025 - 10:31 PDT

Update

We are continuing to investigate this issue.
Posted Jun 03, 2025 - 10:03 PDT

Update

Data is now being ingested normally without lag. We are continuing to investigate the root cause.
Posted Jun 03, 2025 - 10:02 PDT

Update

We are continuing to investigate this issue.
Posted Jun 03, 2025 - 09:27 PDT

Investigating

We are currently experiencing ingest delays that may cause some datasets to appear temporarily stale. Our team is actively investigating the issue and working to restore normal data freshness as quickly as possible.
Posted Jun 03, 2025 - 08:27 PDT