2026-03-20 Intermittent ingest errors and query instability

Incident Report for Observe

Resolved

This incident has been resolved. All ingest and queries should behave as expected now.
Posted Mar 20, 2026 - 23:39 PDT

Monitoring

A fix has been applied and the system is recovering.
Posted Mar 20, 2026 - 23:33 PDT

Identified

The issue has been identified by Snowflake engineering teams and a mitigation is being applied.
Posted Mar 20, 2026 - 23:23 PDT

Investigating

We’ve identified an issue causing data ingest to have higher than normal errors and queries to be unreliable in the following regions: US-WEST-2. As a result, some users may experience higher than normal ingest errors and slow queries. We do not anticipate any data loss. This incident is related to an ongoing Snowflake incident - https://status.snowflake.com/. Our team is actively investigating the root cause and working to restore normal performance as quickly as possible. We’ll provide updates as we learn more. Thank you for your patience!
Posted Mar 20, 2026 - 23:21 PDT