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All Systems Operational
About This Site
Welcome to Observe’s Status Page. This page provides real-time updates on the health of Observe’s services, including service health, incidents, and maintenance schedules.
To stay informed, click “Subscribe to Updates” in the top right corner. You can choose to receive notifications via email, SMS, or webhook whenever we create, update, or resolve an incident, or schedule maintenance.
Past Incidents
Aug 21, 2025
Completed -
The scheduled maintenance has been completed.
Aug 21, 12:30 PDT
Aug 21, 12:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 11:00 PDT
Aug 21, 11:00 PDT
Scheduled -
We will be performing our weekly release for Asia Pacific (Sydney). Users may experience brief interruptions or slowness with queries that should resolve within 5 minutes.
Aug 18, 00:03 PDT
Aug 18, 00:03 PDT
Resolved -
This incident has been resolved.
Aug 21, 08:09 PDT
Aug 21, 08:09 PDT
Monitoring -
Dataset freshness is recovering, with most datasets now at nominal levels. Monitoring will continue until all datasets have been fully restored.
Aug 21, 07:41 PDT
Aug 21, 07:41 PDT
Identified -
We have identified the issue and are monitoring the recovery of datasets that are not meeting their freshness goals. We will continue to provide updates as we have them for the recovery progress.
Aug 21, 07:04 PDT
Aug 21, 07:04 PDT
Update -
We are continuing to investigate this issue.
Aug 21, 06:25 PDT
Aug 21, 06:25 PDT
Investigating -
We’ve identified an issue causing significant dataset staleness in the following regions: US West (Oregon) Limited Customers. As a result, some users may experience dataset staleness up to 12 hours. Currently there is no risk of data loss. Our team is actively investigating the root cause and working to restore normal performance as quickly as possible. We’ll provide updates as we learn more. Thank you for your patience!
Aug 21, 06:25 PDT
Aug 21, 06:25 PDT
Aug 20, 2025
Completed -
The scheduled maintenance has been completed.
Aug 20, 19:00 PDT
Aug 20, 19:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 17:30 PDT
Aug 20, 17:30 PDT
Update -
We will be undergoing scheduled maintenance during this time.
Aug 18, 06:34 PDT
Aug 18, 06:34 PDT
Scheduled -
We will be performing our weekly release for the following regions: US West (Oregon), Canada (Central) and Europe (Frankfurt). Users may experience brief interruptions or slowness with queries that should resolve within 5 minutes.
Aug 18, 00:03 PDT
Aug 18, 00:03 PDT
Completed -
The scheduled maintenance has been completed.
Aug 20, 14:30 PDT
Aug 20, 14:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 13:00 PDT
Aug 20, 13:00 PDT
Scheduled -
We will be performing our weekly release for the Asia Pacific (Tokyo) and Asia Pacific (Sydney) regions. Users may experience brief interruptions or slowness with queries that should resolve within 5 minutes.
Aug 18, 00:03 PDT
Aug 18, 00:03 PDT
Aug 19, 2025
Completed -
The scheduled maintenance has been completed.
Aug 19, 19:00 PDT
Aug 19, 19:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 17:30 PDT
Aug 19, 17:30 PDT
Scheduled -
We will be performing our weekly release for the following regions: US East (N. Virginia). Users may experience brief interruptions or slowness with queries that should resolve within 5 minutes.
Aug 18, 06:38 PDT
Aug 18, 06:38 PDT
Completed -
The scheduled maintenance has been completed.
Aug 19, 12:30 PDT
Aug 19, 12:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 11:00 PDT
Aug 19, 11:00 PDT
Scheduled -
We will be performing our weekly release for the US West (Oregon) regions [limited customers only]. Users may experience brief interruptions or slowness with queries that should resolve within 5 minutes.
Aug 18, 06:43 PDT
Aug 18, 06:43 PDT
Aug 18, 2025
No incidents reported.
Aug 17, 2025
No incidents reported.
Aug 16, 2025
No incidents reported.
Aug 15, 2025
Completed -
The scheduled maintenance has been completed.
Aug 15, 15:00 PDT
Aug 15, 15:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 14:00 PDT
Aug 15, 14:00 PDT
Scheduled -
We will be performing maintenance for the US East (N. Virginia) and US West (Oregon). Users may experience brief interruptions or slowness with queries that should resolve within 5 minutes.
Aug 15, 13:06 PDT
Aug 15, 13:06 PDT
Aug 14, 2025
Completed -
The scheduled maintenance has been completed.
Aug 14, 12:30 PDT
Aug 14, 12:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 11:00 PDT
Aug 14, 11:00 PDT
Scheduled -
We will be performing our weekly release for Asia Pacific (Sydney) and US West (Oregon) regions. Users may experience brief interruptions or slowness with queries that should resolve within 5 minutes.
Aug 11, 00:03 PDT
Aug 11, 00:03 PDT
Aug 13, 2025
Completed -
The scheduled maintenance has been completed.
Aug 13, 19:00 PDT
Aug 13, 19:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 17:30 PDT
Aug 13, 17:30 PDT
Scheduled -
We will be performing our weekly release for the following regions: US East (N. Virginia), US West (Oregon), Canada (Central) and Europe (Frankfurt). Users may experience brief interruptions or slowness with queries that should resolve within 5 minutes.
Aug 11, 00:03 PDT
Aug 11, 00:03 PDT
Completed -
The scheduled maintenance has been completed.
Aug 13, 14:30 PDT
Aug 13, 14:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 13:00 PDT
Aug 13, 13:00 PDT
Scheduled -
We will be performing our weekly release for the Asia Pacific (Tokyo) and Asia Pacific (Sydney) regions. Users may experience brief interruptions or slowness with queries that should resolve within 5 minutes.
Aug 11, 00:03 PDT
Aug 11, 00:03 PDT
Aug 12, 2025
No incidents reported.
Aug 11, 2025
No incidents reported.
Aug 10, 2025
No incidents reported.
Aug 9, 2025
No incidents reported.
Aug 8, 2025
Resolved -
This incident has been resolved.
Aug 8, 10:11 PDT
Aug 8, 10:11 PDT
Monitoring -
The ingest latency has reached normal levels. We will monitor latency for the next hour and close the incident if the levels remain stable.
Aug 8, 08:57 PDT
Aug 8, 08:57 PDT
Identified -
The issue has been identified and the ingest latency is currently decreasing. Long warehouse resume times were causing delays in ingest. The team is working to mitigate the resume times and are taking steps to aid in system recovery.
Aug 8, 08:36 PDT
Aug 8, 08:36 PDT
Investigating -
We’ve identified an issue causing ingest latency in the US East (N. Virginia) region. As a result, some users may experience staleness in isolated datasets and potential delays in triggering alerts on the data. No data loss is expected. Our team is actively investigating the root cause and working to restore normal performance as quickly as possible. We’ll provide updates as we learn more. Thank you for your patience!
Aug 8, 07:41 PDT
Aug 8, 07:41 PDT
Resolved -
This incident has been resolved.
Aug 8, 05:37 PDT
Aug 8, 05:37 PDT
Monitoring -
We have identified the root cause of the issue and normal dataset freshness has been restored.
We will continue to monitor the issue to ensure no further ingest lag.
Aug 8, 05:14 PDT
We will continue to monitor the issue to ensure no further ingest lag.
Aug 8, 05:14 PDT
Investigating -
We’ve identified an issue causing ingest lag in the following regions: Asia Pacific (Sydney). As a result, some users may experience delayed data processing in datasets resulting in dataset staleness. Our team is actively investigating the root cause and working to restore normal performance as quickly as possible. We’ll provide updates as we learn more. Thank you for your patience!
Aug 8, 04:23 PDT
Aug 8, 04:23 PDT
Aug 7, 2025
Completed -
The scheduled maintenance has been completed.
Aug 7, 12:30 PDT
Aug 7, 12:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 11:00 PDT
Aug 7, 11:00 PDT
Scheduled -
We will be performing our weekly release for Asia Pacific (Sydney) and US West (Oregon) regions. Users may experience brief interruptions or slowness with queries that should resolve within 5 minutes.
Aug 4, 00:06 PDT
Aug 4, 00:06 PDT