All Systems Operational
Past Incidents
Jul 4, 2024

No incidents reported today.

Jul 3, 2024

No incidents reported.

Jul 2, 2024

No incidents reported.

Jul 1, 2024

No incidents reported.

Jun 30, 2024

No incidents reported.

Jun 29, 2024

No incidents reported.

Jun 28, 2024

No incidents reported.

Jun 27, 2024
Resolved - We have seen indications of data transformation pipelines catching up for impacted datasets and are thus marking the incident as resolved in accordance with communication from Snowflake engineering teams.
Jun 27, 18:28 PDT
Identified - We have begun to take remedial actions to lower the impact caused by Snowflakes incident
Jun 27, 17:20 PDT
Investigating - We have detected an issue with Snowflake Data Cloud, for users in the AWS - US West (Oregon) Region; Snowflake is experience an Incident: INC0110921. As a result, users may experience issues with delays in data insertion and querying in Observe. No data has been lost. Snowflake is working on restoring services, updates can be found at https://status.snowflake.com/incidents/tj5wt6zl0918
Jun 27, 17:17 PDT
Completed - The scheduled maintenance has been completed.
Jun 27, 17:13 PDT
Verifying - Verification is currently underway for the maintenance items.
Jun 27, 17:04 PDT
Scheduled - During the period of 1600-1700 PT we will be undergoing extended maintenance in order to make significant upgrades to our core infrastructure components in Observe in our US West (Oregon) Region. You may notice Observe recommended ingest agents attempt retries to our ingest services during this period.
Jun 27, 17:04 PDT
Jun 26, 2024

No incidents reported.

Jun 25, 2024
Resolved - As of 3:47pm CDT data ingest has caught up and the team confirmed no data was lost during Snowflake Data Cloud's interruption.
Jun 25, 13:57 PDT
Monitoring - Snowflake reports having identified the source of the issue and applied a fix. On the Observe side we confirmed that data is being sent from our buffer and being inserted into Snowflake.
Jun 25, 13:20 PDT
Identified - For users in the US East (Virginia) and Europe (Frankfurt) Regions we have detected an issue with Snowflake Data Cloud. As a result, users may experience issues with delays in data insertion and querying in Observe. No data has been lost and we are working to restore service.
Jun 25, 12:21 PDT
Jun 24, 2024

No incidents reported.

Jun 23, 2024

No incidents reported.

Jun 22, 2024

No incidents reported.

Jun 21, 2024

No incidents reported.

Jun 20, 2024
Resolved - At approximately 4:21pm PST we had an incident involving our internal API servers on US West (Oregon). We are currently investigating the root cause of the failure. As of 4:39pm PST all tenants are back online. Ingest is not impacted and no data has been lost.
Jun 20, 16:53 PDT